Refund policy

At HOKO Collectables, every item is graded and described honestly before listing. If your order arrives in worse condition than described, contact us within 7 days of delivery at support@hokocollectables.com and we'll make it right — refund, replacement, or store credit.

Sealed product is final sale. No change-of-mind returns.

International orders are final sale.

This doesn't affect your rights under Australian Consumer Law if an item is faulty or not as described.

Shipping costs for returns are covered by HOKO if the item was not as described.